Maintain support

How can we help?

Clear answers and direct support for your asset records.

Contact support

Email support@ahrenddigitalstudios.com. Include the device you are using, what you expected to happen, and what happened instead.

Are my records private?

Maintain stores your records on your devices. When iCloud sync is enabled in the released app, Apple’s CloudKit service keeps them available across devices signed into your Apple Account. Ahrend Digital Studios does not operate a separate server containing your asset records.

Can I use Maintain without iCloud?

Yes. Maintain continues to work locally. Cross-device availability requires iCloud and a supported release of the app.

Camera and QR scanning

Camera access is used only when you choose to photograph an asset, scan a document, or identify a Maintain QR label. You can manage permission in system Settings.

Calendar and notifications

Calendar entries and reminders are optional. Maintain asks permission only when you enable the corresponding feature.